Microsoft Nigeria Job Recruitment 2022 Application Portal – How to Apply

Microsoft Corporation Recruitment Registration Portal Register Now
Microsoft Corporation Recruitment Registration Portal Register Now

Microsoft Nigeria Job Recruitment 2022/2023 – Microsoft Corporation Nigeria is recruiting interested and qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply.

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.

At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

We are recruiting to fill the position below:

Job Title: Customer Success Account Mgmt – IC4

Job number: 1265324
Location: Nigeria
Travel: 0-25 %
Profession: Services
Role type: Individual Contributor
Employment type: Full-Time

Job Description

  • Builds and executes shared plans with customers.
  • Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.
  • Enable customers to use their benefits effectively.
  • Provides direction for other members of the Account Team to develop a deep understanding of their customer’s business and technical objectives.
  • Sets priorities for Microsoft to contribute to the customer’s success in those areas.
  • Plans the delivery of services to achieve success criteria for top priority solutions and workloads.
  • Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.
  • Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.

Specific Roles

  • Learns customer engagement role and develops foundational relationships with key customer stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO], Line-of-Business leaders) and technical professionals to enable quality solution delivery and health using partnership with other account team leaders (e.g., Account Executive, Account Technology Strategist) and with guidance from senior colleagues.
  • Expands and ensures customer and partner relationships beyond the current support contract owners with a focus on the leading definition of business outcomes and how to align consumption strategy to customer priorities.
  • Gathers information on the business and Information Technology objectives for customer organizations, identifies customer needs, and creates a shared plan to supports outcomes that are specific to the customer and common to the industry using partnerships with other account team leaders.
  • Captures and anticipates new customer needs and outcomes identified during the delivery of support programs, success engagements, and other projects.
  • Ensures the customer is current on technology and ready to move to cloud, enabling cloud adoption and optimizing cloud solutions to manage change and continue to grow in the cloud across all solution areas.
  • Drives conversations with customers that present the strategic alignment between the customer objectives and support contract to set a long-term strategy for consumption aligned to those priorities. Develops a program, identifies executive sponsors for a contract, and prioritizes engagements to address strategic outcomes and drive customer success.
  • Challenges the customer, collaboration with other account team leaders, by driving the case for change to drive solution and operational health.
  • Presents the strategic business and technical need for change. Supports account planning and advocates for change internally to help customers transform to modern digital approaches.
  • Plans a portfolio of work (e.g., Support programs, implementation projects, success engagements) to drive outcomes aligned with customer’s prioritized solutions and workloads.
  • Creates opportunities for support contract renewals, partners with sellers lead to upsell, and transition to Unified Support by aligning to local growth goals across solution areas.
  • Supports the efficiency targets of their portfolio through the delivery of contracts and customer value, leverages managed intellectual property (MIP), and enhances offerings in alignment with compliance policies.
  • Captures, communicates, and brings forward recommendations from customer insights to sellers in identifying and producing opportunities (e.g., add-ons, cloud consumption, renewals).
  • Collaborates with internal teams and sellers to help identify growth opportunities through account planning and delivery execution.
  • Proactively seeks opportunities to develop the value of support and expand offerings by communicating the customer value to an internal audience.
  • Directly enables cloud consumption revenue through consumption planning.
  • Takes ownership for team coordination and connects identified opportunities, questions, and/or issues from customer organizations.
  • Leads complex internal Microsoft technical/sales teams or partners to address (e.g., involving large number of teams, multi-technology), using a breadth of technical knowledge to identify a broad set of internal teams and ensure progress across solution areas. Identifies and mitigates blockers to customer success goals.
  • Leads and is accountable for the direction of solution deliveries and secures resources to deliver on customer obligations. Accelerates production level consumption through delivery orchestration by driving solution and operational health for prominent, challenging, and/or complex customer organizations (e.g., global, high-revenue generation, complex transformation, strategic accounts) across the solution and support lifecycle. Is accountable for the delivery of support for resolution of critical escalated issues by leveraging Incident Managers and Support teams.
  • Shares updates to the customer and manages their expectations. Analyzes and leverages support-related feedback across a practice area and recommends solutions to drive continuous process improvement.
  • Leverages intermediate technical expertise to act as a technology advisor and visionary. Connects business to technology.
  • Speaks to necessary technology, solutions, and services for specific customer scenarios. Contributes to forecasts of resource needs and timing to help removes obstacles.
  • Leverages experience as a practitioner of technology across one cloud area from design through operations and within another cloud workload/area to lead program governance and execution oversight.
  • Leverages experience leading large, multi-stream technology projects from design to production to help anticipate changes that could affect key projects.
  • Embody our culture and values

Qualifications and Requirements

  • Candidates must possess a minimum of a Bachelor’s Degree in Engineering, Information Technology, Business, or related field with at least 4 years relevant experience in solution delivery, practice management, customer-facing consulting, or portfolio management or Master’s Degree in Engineering, Information Technology, Business, or related field with at least 3 years relevant experience in solution delivery, practice management, customer-facing consulting, or portfolio management.
  • Candidates should have at least 3 years of relevant work experience within customer industry.
  • Should have a Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
  • Candidates should also have Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
  • Applicants should have Project Management Institute (PMI) or equivalent Project Management certification
  • Prosci or equivalent certification.

Competencies

  • Account Management
  • Business Acumen
  • Business Analysis
  • Business Knowledge
  • Business Relationship Management
  • Challenger Mindset
  • Change Leadership Facilitation
  • Change Management
  • Competitive Analysis
  • Conflict Resolution
  • Consultative Selling
  • Creativity
  • Customer Success
  • Data Analysis
  • Decision Making
  • English Language Proficiency
  • Executive Relationships
  • Financial Analysis
  • Inclusive Leadership
  • Influencing for Impact
  • Interpersonal Flexibility
  • Microsoft Product Knowledg
  • Microsoft Support
  • Multi-Initiative Program Management
  • Negotiation
  • Operational Excellence
  • Oral Communication
  • Presentations
  • Problem Solving
  • Project Management
  • Quality Assurance
  • Storytelling
  • Team Development
  • Team Facilitation
  • Technical Communication
  • Technical Sales
  • Technology Impact Communication
  • Technology Industry Knowledge
  • Trusted Advisor
  • Written Communication

Interested and qualified candidates should: Click here to apply online

Job Title: Sales Specialist: Intern Opportunities

Job number: 1275547
Location: Nigeria
Profession: Sales
Role type: Individual Contributor
Employment type: Internship

Job Description

  • As a Solution Area Specialist, you identify our customers’ challenges and solve them through the latest software and services solutions.
  • You will be our customers’ trusted consultant, thoroughly evaluating the health of their IT platforms and development environments and diagnosing areas for improvement.
  • Your solutions drive measurable value, helping customers run their businesses more cost-effectively and efficiently and giving them a competitive edge in their marketplace.

Specific Roles

  • Positions Microsoft solutions in competitive landscape through research and collaboration utilizing industry expertise to differentiate Microsoft solutions.
  • Identifies market and customer needs and collaborates with internal teams to devise solutions to meet those needs.
  • Develops and manages pipeline for territory and forecasts resource needs.
  • Meets with customers on site to deepen relationships and solution development.

Qualifications and Requirements

  • Candidates must be a Student or have obtained Bachelor’s Degree in Business Administration / Management, Marketing, Information Technology, Computer Science or related field.
  • Strong desire and business acumen for consultative solution selling
  • Exceptional negotiation, customer service, and interpersonal skills
  • Excellent verbal and written communication, analytical and presentation skills.

Interested and qualified candidates should: Click here to apply online

READ – Green Africa Airways Limited Job Recruitment 2022/2023

Job Title: Security Manager

Job number: 1266827
Location: Nigeria
Profession: Business Programs & Operations
Role type: Individual Contributor
Employment type: Full-Time

Job Description

  • In this role you will provide operational and tactical delivery for the physical security of all personnel and the infrastructure of the Microsoft Corporation, thereby ensuring a safe working environment that supports the organization and the aims and objectives of its core business within the Africa Development Center in Nigeria.
  • Key to this role is developing and maintaining a synergy with peers in Global Security to provide balanced programs and operations support within the country and region.
  • You are someone who leads by example and fosters an open work environment where cross-collaboration, inclusiveness, and diversity are valued.
  • You are able to provide program and project updates in a concise, professional manner both spoken and written.
  • You are a self-starter with a growth and innovative mindset and experience driving transformation at the operational level.
  • You enjoy solving complex problems and are comfortable in a fast-paced operational environment which requires strong and decisive leadership.
  • You can perform to a high standard in the most complex, ambiguous and changing environment of security issues.
  • You have excellent analytical and problem-solving skills arriving at considered decisions.

Specific Roles

  • In this role, you will be responsible for protecting Microsoft and its employees, guests, and suppliers from physical security risks.
  • Evaluate, develop and execute country security strategies, (in co-ordination with local, regional, and national law enforcement agencies where required), including the delivery of; security assessments; country specific risk/threat analysis; training awareness programmes; supplier security operations, and; building access permissions, including access to the critical areas.
  • Liaise as directed by Global Security with governmental, consular, and private sector agencies, within your area of responsibility, to protect and enhance the Microsoft security programme and business accountabilities.
  • Ensure the standards of security suppliers’ service delivery, reporting and budgetary objectives meet or exceed expectations.
  • Develop and implement contingency plans, for the immediate resolution of strategic and tactical applications for regional security standards, policy and procedures, through leadership and direction and embrace change to take advantage of business opportunity, for the short, medium and long term.
  • Actively support cross – business group processes, programmes and projects as delegated by Global Security.
  • Maintain an effective network across the business group, both internal and external, to ensure your expertise is recognised and valued to assist others in achieving maximum efficiency.
  • Conduct risk/threat assessment reviews when delegated by Global Security, at all levels, to ensure resource management, project management and problem-solving issues are addressed both internally and externally.
  • Maintain a network of communication to support your operational effectiveness and demonstrate the level of expertise within Global Security.
  • Manage, and/ provide operational support and guidance to Global Security, during any occurrence of a crisis management situation.
  • Excellent interpersonal skills with an ability to connect the dots organizationally, network effortlessly, and influence various roles and profiles to drive collaboration and program excellence.
  • Deadline-driven, with a proactive mindset to get the job done quickly and efficiently.
  • Ability to take ideas from concept to completion, meet deadlines, and communicate and follow up swiftly and thoroughly is critical to the success of this role.
  • Ability to take direction, feedback, and guidance from management and provide frequent project updates to ensure alignment with team goals.
  • Working knowledge/experience of physical security topics, technology, risk and security mitigations
  • Strong verbal/written communication and data presentation skills, including communicating effectively with business and technical teams.
  • Positive attitude and ability to collaborate with others and work as a team.
  • Manage security suppliers in operational support capacities to ensure mission objectives are being met, including quality of service, delivery, pricing, reporting, and customer satisfaction

Qualifications and Requirements

  • Candidates must possess a minimum of a Bachelor’s Degree or its equivalent in related discipline
  • Candidates must have at least10 years of relevant work experience as a security manager or advisor in public, private or corporate security organizations, with a proven track record of driving business outcomes.
  • Recognized skills in supporting and directing security activities at multiple geographic locations.
  • Skills in supporting vendors and other outside contractors.
  • Fluency in spoken and written English.
  • Providing support for internal policy, procedures and strategy.
  • High level of inter-personal skills and communication in all aspects and at all levels.
  • The ability to work independently and make decisions to maintain organizational objectives.

Interested and qualified candidates should: Click here to apply online

Job Title: Partner / Channel Marketing Manager (Investments & Incentives)

Job Number: 1255234
Location: Nigeria
Employment Type: Full-Time
Profession: Marketing
Role type: Individual Contributor
Travel: 0-25 %

Specific Roles

  • Define and shape the Area Incentives and Investments Strategy aligned to Microsoft business objectives and local Partner priorities. Include approved budget allocation and design and GTM execution plans across discretionary programs and offers that will drive high ROI.
  • Ensure local investments support key Solution Area priorities as prioritized by the Area.
  • Land programs locally with Partners and the Field leveraging Corp delivered bill of materials.
  • Be the Partner Investments and Incentives leader for the Area.
  • Maintain 360-degree view of Microsoft Area incentive and investments budget, orchestrating execution aligned to discretionary programs and offers to ensure full budget utilization is achieved in a fiscally responsible manner.
  • Validate that allocation and consumption of funds meet all financial and compliance controls.
  • Analyze incentives and investment impact and communicate Partner investment results. Work across local Field teams to accelerate Partner digital transformation.
  • Localize Area-specific profitability model based on Corp-delivered, driving clarity on market opportunity and potential profitability for both internal and external stakeholders.
  • Contribute to Area Profitability strategy with Area Leadership.
  • Leverage Corporate Partner profitability reports to analyze partner opportunity compared to Microsoft competitors, recommending alignment of available funds to Partner opportunities to achieve scorecard KPIs.
  • Share best practices, lessons learned and actionable feedback with the worldwide Partner investments and incentives community to support growth and transformation.
  • Seek opportunities to collaborate across the Area teams, connecting activities to simplify and drive success
  • Be a champion for holistic growth. Advocate for business models that drive the One Microsoft business.

Qualifications and Requirements

  • Candidates must possess a minimum of a Bachelor’s degree in Sales, Marketing, Business Operations
  • Having a Master’s Degree is an added advantage.
  • Candidates must have at least 8 years of experience in channel marketing or outbound marketing, partner channel development, business development, alliance management, through partner marketing in the technology industry
  • Experience with technology platforms and solutions with a reasonable level of technical proficiency
  • Extensive experience of managing virtual teams across functions and geographies:
  • Inclusive and collaborative – driving teamwork and cross-team alignment
  • Strong partner relationship management and solution development skills
  • Exceptional leadership skills in driving complex, broad cross-functional engagements
  • Adept at getting things done, and performing amidst ambiguity and complexity
  • Exemplary communication skills, written and oral, to a broad set of internal and external stakeholders, including executive leadership within Microsoft and beyond. Ability to build effective relationships with field sales, partners and customers
  • The ideal candidate will have strong skills in analytical modeling and frameworks as well as experience in driving long term strategies
  • Confidence, composure and the comfort in presenting to senior executives is critical
  • Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences
  • Problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with partners

Interested and qualified candidates should: Click here to apply online

Note

  • Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
  • Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

Application Closing Date

Not Specified.

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